How to Order

Off the rack - wedding stationery

Choose your favourite wedding invitation design from our portfolio. Please review the 'Extras' section and then...

After contact has been established and a brief taken, we will come back to you with a quote within 24 hours (so long as rough quantities are established). If you are keen to move forward, we would require further information from you. We will email you a form to fill out asking for your design choice, folding choice, exact wording, colour scheme etc. Once we receive this information back from you, we would then send you an invoice as we would require a 50% deposit (100% for save the date cards).

PLEASE NOTE - It is important you provide us with as much of the information as possible as early as you can (RSVP details, colour options, additional information such as registry details, etc) as this will then avoid having to make too many additional changes later down the track.

After payment has been received, we begin designing and then email you the initial mock up in a PDF format. Please allow a week for this initial proof. Once you've received this, you can then let us know of any changes needed.

PLEASE NOTE - You have up to 3 complimentary PDF proofs that will be sent to you in total. The initial proof (based on the information you've provided us with) and then a further 2 proofs if changes are required. After that, any further changes needed, will be at an additional cost ($20 for each new PDF sent through).  This will also be the case if you make any text changes after the 3 complimentary proofs (including after the printed proof). 

Once happy with the PDF proof, please let us know and we will send you a printed proof of your wedding invitation which also must be approved. Please allow a week for this printed proof. This is an additional cost ($25) but an important one as you must be able to view the final version.

Once you've approved the printed proof, we will then send you the final invoice for the remaining balance. This must be paid prior to going to print.

You will then receive your wedding stationery order within 2 weeks (shipping times will vary with international orders).

Tailor made - wedding stationery

Contact us - we'll set up a time to discuss your ideas either via phone, email, skype or if required, we do offer an initial complementary meeting to discuss tailor made designs with you in person. 

After contact has been established and once a concept has been decided upon for your wedding invitations, we will come back to you with a quote within 48 hours (depending on whether speciality paper stocks are required and so long as rough quantities are established). If you are keen to move forward, we would require further information from you. We will email you a form to fill out asking for your design choice, folding choice, exact wording, colour scheme etc. Once we receive this information back from you, we would then send you an invoice as we would require a 50% deposit (100% for save the date cards).

PLEASE NOTE - all custom designed work includes a one off minimum $175 design fee on top of the prices quoted for stationery on the website. The fee depends on the design time needed.

After payment has been received, we begin designing and then email you the initial proof in a PDF format. Please allow up to 2 weeks for this initial proof. You will receive 2 different design options based on the brief taken. From here, let us know which of the 2 design options you prefer.

PLEASE NOTE - 2 further PDF proofs will be complimentary (so you can make changes to the design a further 2 times). After that, any further changes needed, will be at an additional cost ($20 for each new PDF sent through, including any text changes - even after the printed proof is sent). 

Once happy with the PDF proof, please let us know and we will send you a printed proof of your wedding invitation which also must be approved. Please allow a week for this printed proof. This is an additional cost ($25) but an important one as you must be able to view the final version.

Once you've approved the printed proof, we will then send you the final invoice for the remaining balance. This must be paid prior to going to print.

You will then receive your wedding stationery order within 2 weeks (shipping times will vary with international orders).

Minimum orders

A minimum order of 40 wedding invitations (and of any stationery except table numbers or table plans) is required due to the cost of printing. If you do require less than 40 we can certainly accommodate, please note these prices will vary to what is on the website. 

Extra wedding invitations

Should always be thought of when you are first placing your order. Allowing for up to 10 extra invitations means you have leeway for errors in handwriting or if there are any extra guests. Please note that if they are not ordered at the beginning and are then required at a later stage, there will be a $50 fee as well as the cost for the extra invitations needed.

Printing guests names onto invitations 

An additional cost is required for personalising guest names.  It is a one off fee of $35. 

Rush fee

If you require your wedding invitations or wedding stationery within 5 working days of receiving the printed proof - an additional 15% is required

Samples

Please contact us if you require a sample of a certain design. We can send you a few samples for $25 (if you move forward with us, we'll deduct this from your invoice). 

Stages

Various stages may be necessary depending on how much wedding stationery is required. This could be up to four stages and therefore could be four payments.

Stage one - If you are sending out save the dates, these are usually sent anywhere from 6 months to one year in advance. These would be ordered first and paid for first.

Stage two - Wedding invitations are usually sent out 3 months prior to the big day. These would be designed and ordered second.

Stage three - The rest of the wedding stationery is ordered (menus, order of service, table plan, place names). This is only after menu decisions, time frames etc have been confirmed.

Stage four - Thank you cards. These can be ordered during stage two or three, however, if you are requiring a photograph of your happy day in the thank you card, these need to be ordered after the wedding.

Cancellations

If you choose to cancel your order please note the 50% deposit paid is non refundable.

Paperstock + Pricing + Envelopes

All invitations are printed on our standard Matt Art 350gsm paper stock - textured papers can be sourced but at a small additional cost.

All prices are exclusive of GST.

The prices include the design, printing and envelopes. The envelopes come with invitations and thank you cards - they are pure white for all off the rack designs, however if you are having your invitations tailor made then we have other coloured envelope options available to you (envelope prices will vary).

Printed proofs

You will be sent a printed proof to approve after you've signed off on the email version. This is at a cost of $25 for each printed proof. Once you receive this it is important to check all details before it goes to print.

Delivery

Whether delivery is within NZ or worldwide, we can post your wedding invitations and wedding stationery to you. This will involve a charge dependent on the size of your order.

Printing errors

Cocoa Berry Design takes no responsibility for spelling errors on guest lists supplied or after job sign-off has been received. We recommend thoroughly checking the wording proof for errors. Ensure that the guest lists have been completed correctly and check for spelling errors.

Copyright

All designs and content are copyright to Cocoa Berry Design Limited.